KINNAURI WALNUT

At Pahadi Pitara, we are committed to providing high-quality and authentic products. Please read our return and refund policy carefully:

Returns are only accepted in case of damaged, defective, or incorrect products at the time of delivery. Customers must inform us within 24–48 hours of delivery with proper proof such as an unboxing video or clear images.

After verification, a replacement or refund will be provided as applicable.

No return or refund will be accepted after 4 days of delivery under any circumstances.

Products must be unused, unopened, and in their original packaging to be eligible for return.

Since we deal in food items like dry fruits, mushrooms, oils, and other consumables, these are non-returnable unless they are damaged or defective.

Approved refunds will be processed within 5–7 business days to the original payment method.

Note:
Pahadi Pitara reserves the right to reject any return request that does not meet the above conditions.

Shipping Policy – Pahadi Pitara

At Pahadi Pitara, we aim to deliver your orders safely and on time with trusted courier services.

All orders are processed within 1–2 business days after confirmation. Once shipped, delivery usually takes 3–7 business days, depending on your location.

Shipping charges (if applicable) are clearly shown at checkout before payment. After dispatch, a tracking ID will be shared via SMS or email so you can easily track your order.

We ensure secure and hygienic packaging, especially for food products like dry fruits, mushrooms, oils, and other items, to maintain freshness and quality during transit.

Delivery delays may occur due to unforeseen circumstances such as weather conditions, remote locations, or courier issues, which are beyond our control.

Please ensure your shipping details are correct. We are not responsible for delays or losses caused by incorrect address information.

We are committed to providing a smooth and reliable shipping experience for all our customers.